Labchemicals attaches great importance to your privacy. That is why we only process the information we need to improve our services and we handle the data we collect about you and your use of our services with care. We will never provide your data to third parties for commercial purposes. This privacy policy applies to the use of the website and the services of Labchemicals, which you have access to. This privacy statement describes what information we collect about you, what that information is used for, with whom and under what conditions that information may be shared with third parties. We also explain how we store your information, how we protect your information against misuse, and what rights you have with regard to the personal information you provide to us. Do you have any questions about our privacy policy? Please contact our customer service. You can find our contact details at the end of this privacy policy.

What does Labchemicals do with your data? When you purchase items from our store, we collect the personal information you give us such as your name, address and email address as part of the buying and selling process. We also automatically receive your computer’s Internet Protocol (IP) address when you visit our online store in order to learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Purpose of processing We only use your data to improve our services. This means that the purpose of the processing is always directly related to the orders you have placed. We do not use your data for marketing purposes, unless you have given us explicit permission to do so. Your information is not shared with third parties, except to perform accounting and other administrative tasks. All third parties we work with are bound by confidentiality based on an agreement or legal obligation between them and us.

Automatically collected data Automatically collected data from our website is processed to further improve our service. This information (such as your IP address, web browser and operating system) is not personal information.

Cooperation in tax and criminal investigations In some cases, Labchemicals is legally required to share your data in connection with a tax or criminal investigation. In such cases we are required to share your data, but we will object to this to the extent permitted by law.

Permission How do we get your consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting it and using it for that specific purpose. If we ask for your personal information for a secondary purpose, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no.

How do you withdraw your consent? If you change your mind after you register, you may withdraw your consent for us to collect, use or disclose your information, at any time, by contacting us at info@Labchemicals.NL.

Your rights Based on the applicable Dutch and European legislation you have certain rights with regard to the personal data that is processed by us or on our behalf. Below we explain what these rights are and how you can exercise them.

You have the right to view the data that we process and that relate to you. You can submit a request for access to our customer service. You will receive a response to your request within 30 days. If your request is granted, we will send a copy of all data to the e-mail address known to us.

Security To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. When you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI DSS requirements and implement additional generally accepted industry standards.

Storage period We store your data as long as you are a customer with us. This means that we store your customer profile until you indicate that you no longer wish to use our services. As soon as you inform us of this, we will delete your data.

Change in privacy policy We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make any material changes, we will notify you through our website or by e-mail.

Third Party Services For delivery we use PostNL, where we share your name and address. This information is stored securely and not shared with other parties.